Privacy Policy
Overview
We are committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit forms, or communicate with us electronically.
This policy applies to information collected through our website only. For information about how we handle your protected health information (PHI) under HIPAA, please refer to our Notice of Privacy Practices.
Information We Collect
Information You Provide
When you use our website, you may voluntarily provide personal information, including:
- Contact information — name, email address, phone number, and mailing address
- Appointment requests — preferred physician, preferred dates, and reason for visit
- Messages — content you submit through our contact or inquiry forms
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- Device information — browser type, operating system, and screen resolution
- Usage data — pages visited, time spent on each page, and navigation patterns
- Connection information — IP address, referring website, and general geographic location
This information is collected through cookies and similar technologies as described in our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests
- Send appointment confirmations and follow-up communications
- Improve our website design, functionality, and content
- Analyze website traffic and usage patterns
- Comply with legal and regulatory requirements
- Protect the security of our website and systems
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers — We work with trusted third-party vendors who help us operate our website, process appointment requests, and send communications. These providers are contractually obligated to protect your information.
- Legal requirements — We may disclose your information if required by law, regulation, court order, or governmental request.
- Safety and protection — We may share information when we believe disclosure is necessary to protect the rights, safety, or property of our facility, our patients, or the public.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, and access controls for personnel who handle personal information.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
You have the right to:
- Access your personal information that we maintain
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information, subject to applicable legal requirements
- Opt out of marketing communications by following the unsubscribe instructions in any email we send
To exercise any of these rights, please contact us using the information on our Contact Us page.
Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our facility using the information provided on our Contact Us page.